It was also available for download at Drivers & Downloads, enter your service tag number, then look under security. The fingerprint software came on a disk with my old computer. How to Download and Install Drivers in the Correct Order If you cannot find Windows 7 drivers, then try using the Vista (or XP) 32-bit drivers, for Windows 7 32-bit of the Vista (or XP) 64-bit drivers for Windows 7 64-bit and install the drivers in the Compatibility mode
When you installed Windows 7 (32-bit or 64-bit) did you install the desktop/notebook utility and the chipset drivers first? If not the rest of the drivers will fail to install.
